Free Cabin Baggage Allowance 7 kg
Carry up to 7 kg cabin baggage for free. Ensure it meets size limits and fits in the overhead or under the seat.
Available for Check-in Online
Easily check in online in just a few steps. Skip the lines, save time, and enjoy a smoother travel experience.
Check-in is available starting from 180 minutes
Begin check-in up to 180 minutes before departure. Arrive early to complete formalities and enjoy a stress-free experience.
Please enter the reservation code and last name as shown on the booking to view and/or manage booking details, such as seat selection/change, special meal request, ROP number, contact information, or purchasing excess baggage.
Vietnam Airlines:
Vietnam Airlines, the national flag carrier of Vietnam, is celebrated for its exceptional service that combines Vietnamese charm and hospitality with world-class standards. Established in 1956, the airline has grown to become a symbol of the nation’s modernity and cultural heritage, connecting Vietnam to the world with an extensive network of domestic and international routes.
Fleet and Destinations
Vietnam Airlines operates a young and efficient fleet, including the state-of-the-art Boeing 787 Dreamliner, Airbus A350, and Airbus A321neo. These aircraft are designed to ensure a safe, comfortable, and eco-friendly flying experience. The airline serves more than 20 domestic destinations and over 40 international cities across Asia, Europe, and Oceania. Major hubs include Hanoi (Noi Bai International Airport) and Ho Chi Minh City (Tan Son Nhat International Airport), providing seamless connectivity for both business and leisure travelers.
In-Flight Experience
Vietnam Airlines takes pride in offering a refined in-flight experience tailored to the needs of every passenger. Travelers can choose from Business Class, Premium Economy, and Economy Class, each providing a unique combination of comfort, elegance, and value. Business Class passengers enjoy luxurious lie-flat seats, exquisite Vietnamese and international cuisine, and access to exclusive airport lounges. Economy Class passengers are treated to spacious seating, modern entertainment systems, and the signature warm service that reflects Vietnam’s rich culture.
Lotusmiles Loyalty Program
Frequent travelers can join Vietnam Airlines’ Lotusmiles loyalty program, which rewards members with points that can be redeemed for flight tickets, upgrades, and other benefits. Lotusmiles also provides tiered membership levels, offering exclusive privileges such as priority boarding and lounge access, ensuring a seamless and rewarding travel experience.
Commitment to Safety and Sustainability
Safety is at the core of Vietnam Airlines’ operations, with strict adherence to international aviation standards and continuous investment in cutting-edge technology. The airline is also committed to sustainability, implementing initiatives to minimize its environmental impact, such as optimizing fuel efficiency and reducing single-use plastics on flights.
Cultural Ambassadors of Vietnam
Vietnam Airlines takes pride in being an ambassador of Vietnamese culture. From the traditional áo dài uniforms worn by the cabin crew to the authentic flavors of its in-flight cuisine, every journey is a celebration of Vietnam’s rich heritage. The airline ensures that passengers experience the warmth and hospitality that Vietnam is known for, even at 30,000 feet.
Web Check-in
Passengers can complete web check-in through the official website of Vietnam Airlines. This convenient option is available 24 hours to 1 hour before the scheduled departure time. To proceed, visit the airline’s check-in page here.
Airport Check-in
Check-in counters at the airport open 180 minutes prior to the scheduled flight departure time. Passengers are recommended to arrive at the airport at least 90 minutes before the check-in and baggage drop counters close to avoid delays.
Kiosk Check-in
Vietnam Airlines offers kiosk check-in services at selected airports. Passengers can use the kiosks to check in and print their boarding passes, ensuring a faster and hassle-free experience. Availability may vary depending on the departure airport, so it’s advisable to contact the airline for more details.
App Check-in
Vietnam Airlines passengers can also check in via the airline’s official mobile app, available for both Android and iOS devices. Simply download the Vietnam Airlines app to your smartphone and complete the check-in process 24 hours to 1 hour before departure.
Note: Always verify check-in policies and procedures with Vietnam Airlines to ensure a smooth travel experience.
Baggage
Cabin Baggage
Passengers flying with Vietnam Airlines enjoy a cabin baggage allowance included in their ticket fare. The maximum dimensions for cabin baggage are 36 cm x 23 cm x 56 cm (L x W x H), with a maximum weight of 7 kg.
Personal Item Bag
Passengers may also bring a personal item, such as a laptop bag or small backpack, provided it fits under the seat in front of them.
Checked Baggage
Vietnam Airlines offers free checked baggage allowances, depending on the route and ticket type. Domestic passengers typically have 23 kg included in their fare, while international passengers may enjoy up to 32 kg or more, depending on their destination and fare class.
Excess Baggage
Passengers can purchase additional baggage allowance either online or directly through Vietnam Airlines.
Seats
Economy Class
The standard seat pitch in Vietnam Airlines Economy Class is approximately 31", providing comfort and sufficient legroom for passengers.
Business Class
Passengers in Business Class enjoy spacious seating with a generous 42" seat pitch, designed for maximum comfort.
Inflight Comfort
Inflight Entertainment
Vietnam Airlines offers in-flight entertainment options such as movies, music, games, and magazines, available for all passengers during their journey.
Complimentary Snacks and Beverages
On most Vietnam Airlines flights, passengers are offered free snacks and beverages.
Meal Service
Passengers can pre-order special meals or choose from a variety of meal options available onboard. Menus vary depending on the route and flight duration.
Inflight WiFi
Vietnam Airlines is gradually introducing in-flight WiFi on select aircraft, providing passengers with internet access during their flights.
Privilege Program
Vietnam Airlines’ frequent flyer program, Lotusmiles, rewards loyal customers with points for every flight. Members can redeem points for tickets, upgrades, and other benefits. For more information about Lotusmiles, click here.
Disclaimer:
All details above are subject to availability and airline policy changes. Please visit the official Vietnam Airlines website or contact customer service for the latest updates.
Introduction
Vietnam Airlines (VNA) is a full-service airline offering domestic and international routes. Passengers are allowed one cabin baggage item with a maximum weight of 12 kg and dimensions not exceeding 36 cm x 23 cm x 56 cm (L x W x H). For international flights, Vietnam Airlines provides a free checked baggage allowance of 23–30 kg, depending on the fare class. Passengers can begin check-in at the airport 180 minutes before the scheduled departure time. Vietnam Airlines also offers online check-in through its official website, which opens 24 hours prior to departure.
How to Book
- Visit our website to book your ticket.
- Enter your travel details in the flight search box.
- Choose the most suitable flight from the options available.
- Provide passenger and contact details on the booking page.
- Complete your payment using your preferred payment method.
- Access your Vietnam Airlines e-ticket in the My Booking section or via your registered email.
How to Pay
You can pay for your Vietnam Airlines ticket on our site using various methods, including credit card, Onepay, bank transfer, and over-the-counter options.
A. Cancellation and Refund
Flight tickets purchased from the airline are generally non-refundable for low-cost fare categories, such as Economy Super Lite. For other fare classes, cancellation and refund options may be available, subject to the specific conditions and rules set by the airline.
B. Rescheduling
Ticket changes, including rescheduling, can be made directly through the airline's customer service channels. Additional fees and fare differences may apply based on the airline’s fare rules. For detailed information on the fare policies of Vietnam Airlines, please visit the Fare Rules page or contact the airline directly.
Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.
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