Free Cabin Baggage Allowance 7 kg
Carry up to 7 kg cabin baggage for free. Ensure it meets size limits and fits in the overhead or under the seat.
Available for Check-in Online
Easily check in online in just a few steps. Skip the lines, save time, and enjoy a smoother travel experience.
Check-in is available starting from 180 minutes
Begin check-in up to 180 minutes before departure. Arrive early to complete formalities and enjoy a stress-free experience.
Please enter the reservation code and last name as shown on the booking to view and/or manage booking details, such as seat selection/change, special meal request, ROP number, contact information, or purchasing excess baggage.
Bamboo Airways, a prominent full-service airline in Vietnam, has quickly gained recognition for its excellent service, premium comfort, and commitment to offering affordable yet quality travel experiences. Established in 2018, Bamboo Airways aims to transform the aviation landscape by providing innovative travel solutions and ensuring a seamless, enjoyable journey for passengers. With a focus on sustainable growth and exceptional customer service, Bamboo Airways has quickly become a trusted choice for travelers across Vietnam and beyond.
Fleet and Destinations
Bamboo Airways boasts a modern and efficient fleet of aircraft, including the Airbus A320 and A321, designed with passenger comfort and safety in mind. The airline serves a wide range of destinations, with over 30 routes connecting key cities within Vietnam as well as popular international locations. Whether traveling for business, leisure, or exploring new destinations, Bamboo Airways ensures smooth and accessible travel options. Major hubs include Hanoi, Ho Chi Minh City, and Phu Quoc, offering a variety of domestic and international routes.
In-Flight Experience
Bamboo Airways offers a premium flying experience with a focus on passenger comfort. Whether in Economy Class or the exclusive Bamboo Business Class, travelers can expect top-notch service and a relaxing journey. Bamboo Business Class passengers enjoy luxury seating, priority check-in, extra luggage allowance, access to premium lounges, and gourmet meal options. For Economy Class passengers, the airline provides great value with comfortable seating, in-flight entertainment, and delicious meal options available for purchase, all set within a welcoming, professional atmosphere.
Bamboo Club
Bamboo Airways rewards frequent flyers with its Bamboo Club membership program. By becoming a member, passengers can enjoy exclusive privileges such as priority boarding, extra baggage allowance, faster check-in, and access to premium lounges. Bamboo Club members can also accumulate points, which can be redeemed for a range of benefits, ensuring that both business and leisure travelers enjoy a convenient and rewarding travel experience.
Safety and Innovation
Passenger safety is a top priority at Bamboo Airways. The airline adheres to the highest international safety standards and regularly updates its fleet to incorporate the latest technologies, ensuring smooth, secure flights. Bamboo Airways is also committed to sustainability, incorporating eco-friendly practices to minimize its environmental impact and working towards a greener future in aviation.
Celebrating Vietnamese Hospitality
Bamboo Airways prides itself on offering exceptional Vietnamese hospitality. The friendly and professional cabin crew, along with authentic Vietnamese-inspired meals and refreshments, ensures that every flight feels like an extension of Vietnam’s warm and welcoming culture. Passengers flying to or from Vietnam can experience the heart of Vietnamese tradition with every journey.
Whether for business, leisure, or family travel, Bamboo Airways offers a reliable, comfortable, and affordable way to explore Vietnam and the world. With outstanding service, innovative solutions, and a commitment to customer satisfaction, Bamboo Airways ensures that every journey is memorable.
Web Check-in
Passengers can conveniently complete web check-in via the official Bamboo Airways website. This service is available from 24 hours up to 1 hour before the scheduled departure time. To check in, simply visit the airline’s check-in page [here].
Airport Check-in
Check-in counters at the airport open 180 minutes prior to the flight’s scheduled departure. To avoid delays, passengers are strongly recommended to arrive at the airport at least 90 minutes before the check-in and baggage drop counters close.
Kiosk Check-in
Bamboo Airways offers kiosk check-in services at selected airports. Passengers can use the self-service kiosks to check in and print their boarding passes, providing a faster and more convenient experience. Availability of this service may vary by airport, so it’s advisable to confirm with the airline before traveling.
App Check-in
For added convenience, Bamboo Airways passengers can also check in using the airline’s official mobile app, available for both Android and iOS devices. Simply download the app to your smartphone and check in 24 hours to 1 hour before your scheduled departure.
Note: Always verify the check-in policies and procedures with Bamboo Airways to ensure a smooth and timely travel experience.
Cabin Baggage
Passengers traveling with Bamboo Airways are entitled to a cabin baggage allowance included in their ticket fare. The maximum dimensions for cabin baggage are 36 cm x 23 cm x 56 cm (L x W x H), with a weight limit of 7 kg.
Personal Item Bag
In addition to cabin baggage, passengers are allowed to bring one personal item, such as a laptop bag or small backpack, which must fit under the seat in front of them.
Checked Baggage
Bamboo Airways offers free checked baggage allowances depending on the route and ticket type. Domestic passengers typically receive 20 kg included in their fare, while international passengers may be entitled to up to 30 kg or more, based on their destination and fare class.
Excess Baggage
Additional baggage can be purchased online or directly through Bamboo Airways, subject to availability and applicable fees.
Seats
Economy Class
The standard seat pitch in Bamboo Airways Economy Class is approximately 30", ensuring comfort and adequate legroom for passengers during their flight.
Business Class
Business Class passengers enjoy spacious seating with a generous 42" seat pitch, designed to provide the utmost comfort for a relaxing flight experience.
Inflight Comfort
Inflight Entertainment
Bamboo Airways offers in-flight entertainment options, including movies, music, and games, available for passengers to enjoy during their journey.
Complimentary Snacks and Beverages
On most Bamboo Airways flights, passengers are offered complimentary snacks and beverages.
Meal Service
Passengers have the option to pre-order special meals or choose from a selection of meal options available onboard. Menus vary depending on the route and flight duration.
Inflight WiFi
Bamboo Airways is gradually rolling out in-flight WiFi on select aircraft, providing passengers with internet access during their flights.
Privilege Program
Bamboo Airways’ loyalty program, Bamboo Club, rewards frequent flyers with points for every flight. Members can redeem points for tickets, upgrades, and other exclusive benefits. For more information about Bamboo Club, click here.
Disclaimer
All details above are subject to availability and may change according to Bamboo Airways' policies. For the most up-to-date information, please visit the official Bamboo Airways website or contact customer service.
Bamboo Airways is a full-service airline operating both domestic and international flights. Passengers are permitted one cabin baggage item with a maximum weight of 7 kg and dimensions not exceeding 20 cm x 40 cm x 55 cm (L x W x H). For checked baggage, Bamboo Airways offers a free allowance of 20 kg for Economy Class and 30 kg for Business Class. Passengers can start check-in at the airport 120 minutes before the scheduled departure time. Bamboo Airways also provides the convenience of online check-in via their official website, available 24 hours before departure.
How to Book
- Visit our website to begin your booking.
- Enter your travel details into the flight search box.
- Select the most suitable flight from the options available.
- Provide passenger and contact details on the booking page.
- Complete your payment using your preferred payment method.
- Access your Bamboo Airways e-ticket in the My Booking section or via the email registered during booking.
How to Pay
You can conveniently pay for your Bamboo Airways ticket through various payment methods on our site, including credit card, Onepay, bank transfer, and over-the-counter options.
A. Ticket Cancellation and Refund
Tickets purchased from Bamboo Airways are generally non-refundable for low-cost fare classes, such as Economy Saver Max and Hot Deal. For other fare classes, cancellations and refunds may be possible, subject to specific conditions and policies set by the airline.
B. Schedule Changes
Ticket modifications, including changes to the flight schedule, can be made directly through Bamboo Airways' customer support channels. Additional fees and fare differences may apply in accordance with the airline's fare rules. For detailed information on Bamboo Airways' ticket policies, please visit their Fare Regulations page or contact the airline directly.
Note:
The airline reserves the right to update its policies without prior notice. To stay informed about changes, including policies on insurance, flight delays, and more, please review the airline's fare rules page or get in touch with Bamboo Airways directly.
Airline Partners
We work with a wide range of airlines worldwide to sell their tickets, including major international carriers and many smaller regional airlines.
