1. Check in time

To ensure your flight, please check-in by the following times:

• For domestic flights: 2 hours before Schedule time of departure
• For international flights: 2 hours 30 minutes before Schedule time of departure

If you miss the check-in time you will be not able to travel on the flight and causing your ticket invalid. In this case, you need to purchase a new ticket or paying for a change.

2. Customs

1. Passenger Ticket

Since passenger ticket is required for check-ing and immigration purposes, please keep your ticket thoughout the journey.

2. Form of Identifications

To comply with Vietnam's Civil Law, you're recommended to read the following guideline carefully:

i. All passengers travel on internaltional flights will need to present their passports, travel documents and immigration documents.

ii. For passengers travel on domestic flights in Vietnam:

Non-Vietnamese nationalities: Passport